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Meet a Mentor

Meet a SCORE Mentor!
Learn how our Mentor team can help you with starting your new business or expanding your existing enterprise. Mentoring is always free of charge and provided by a team that has business management and/or ownership experience.

In the News
Obtaining good feedback from your customers with SCORE's Expertise
As the speed of communications, social media, and digital marketing continue to increase in impact, business owners and product developers need to gain market feedback faster than ever to remain viable and seek growth.
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Small Business Expo 2024

Map out your road to success by getting answers from onsite experts - for FREE!

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Conflict Management

Conflict is as common as the air we breathe. What are the common causes of conflict? Did you know conflict may have a benefit? This workshop reveals all of this and examines conflict management styles in depth.

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Turning Mad into Glad: Improving Service, Handling Complaints

Nothing is more talked about than the service of a salesperson/organization. Learn to move a customer from mad to glad.

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Turning Mad into Glad: Improving Service, Handling Complaints

Nothing is more talked about than the service of a salesperson/organization. Learn to move a customer from mad to glad.

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Turning Mad into Glad: Improving Service, Handling Complaints

Nothing is more talked about than the service of a salesperson/organization. Learn to move a customer from mad to glad.

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Turning Mad into Glad: Improving Service, Handling Complaints

Nothing is more talked about than the service of a salesperson/organization. Learn to move a customer from mad to glad.

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From Disappointment to Surprise: A Tale of Exceptional Customer Service

Many years ago, my wife purchased a bicycle air pump for me to use on my log splitter, chipper tractor, and tractor-cart tires.  The pump consisted of a half-inch threaded rubber insert which the tire valve was screwed into.  Over the years this worked well.

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SCORE Monthly LUNCH Roundtable

Join SCORE East Central Iowa for a Peer-Group Networking Opportunity, Facilitated by SCORE Mentors.


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712 H St NE PMB 98848
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Washington, DC 20002
1-800-634-0245

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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